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  • Why does my high capacity USB drive or Memory card only shows 32GB on my windows OS?

    Possible reason : You may have used your USB drive or Memory card on a device that doesn’t support storages larger than 32GB or exFAT/NTFS format, or the device was automatically or manually formatted into 32GB or FAT32. Therefore the capacity only shows 32GB on your windows OS. How to recognize? Right click “This PC”-> “Manage”->”Disk Management” to check the partition of capacity. E.g. A 128GB USB flash drive only shows 32GB on WINDOWS. 116.13GB* online: Which means the drive is at normal 128GB capacity. * Part of the capacity of FLASH storage products will be used for formatting or other functions, therefore the displayed capacity in the operating system will be less than the actual storage capacity due to unit conversion. It is recommended to calculate the actual storage capacity based on this equation: total bytes/1024/1024/1024. Primary partition 32GB: Which means only 32GB was set. Unallocated capacity 84.12GB: Which means there is still 84.12GB unallocated. How to solve it? a. Right click to delete 32GB volume on “Disk Management” and reformat it. (Backing up your files is suggested.) b. Right click to create new volume and follow the default format and finish the format. c. Finish format. Check the capacity.  

  • WHAT IS S.M.A.R.T? DO SSD DRIVES SUPPORT S.M.A.R.T?

    S.M.A.R.T refers to Self-Monitoring Analysis and Reporting Technology, which is a built-in monitoring function of SSDs and hard drives. This technology allows users to monitor the status of their devices, performance monitoring and control using software specifically designed functionality of S.M.A.R.T.  All Teamgroup SSDs support S.M.A.R.T.

  • Tutorial of SSD Unboxing – The 6 Things You Should Do After Buying a New SSD

    Previously, we talked about what you should be aware of after getting a new memory: https://www.teamgroupinc.com/en/info/ins.php?index_id=82 Today, we’ll talk about SSD, which is a very big portion of products that are used when installing or upgrading computers. For those who are not familiar with it, you may be afraid to pick an SSD or install it yourself. In fact, it’s not that scary at all. After reading this article, you will feel much more confident about it! 1. Keep the proof of purchase Generally speaking, SSDs are covered by a 3 to 5 year warranty from the date of purchase. Since it’s not like the way of logging in and uploading an invoice from motherboard or video card manufacturers to prolong the warranty, it is very important to keep the proof of purchase (invoices, receipts, electronic invoices, etc.). If the proof of purchase is lost, the warranty period will be advanced to ex-factory date, which may loss more than a week of the original warranty period. Don’t forget to protect your rights and interests. 2. Unpack the package of the SSD Unpacking an SSD package requires a few tips. Usually both 2.5” SATA and M.2 PCIe are protected inside a blister, especially M.2 SSD, which is thinner and more fragile than the memory, and may break in two if you unpack too violently. It is recommended that you push the SSD out of the blister instead of pulling it hard. 3. Verify the installation location The interfaces of 2.5” SSD and M.2 PCIe are completely different, and the corresponding connection locations on the motherboard are different as well. The supported interface of 2.5” SSD is SATA and requires separate power and SATA cables. The detailed location is as shown (Motherboard SATA location) (Power cable) (two ports of the 2.5” SSD) There’s nothing more annoying than having more and more cables in your PC, so the M.2 is simply a blessing to me, the editor. M.2 reduces two cables at a time, just need to plug and lock the M.2 onto the motherboard. The detail of the ports is as shown below (Location of the M.2 on motherboard, lock using screws) 4. Using as system drive First, plug the UFD with Windows installation software into the computer and press DELETE to enter the BIOS. Make sure that the computer recognizes the newly installed SSD and UFD. (BIOS screenshot) Then go to BOOT, move the UFD to the first position, and adjust the newly installed hard drive to the second position, press F10 to save the changes and leave the BIOS. If the adjustments are made according to the above sequence, the computer should automatically reboot after leaving the BIOS and enter the Ready to install Windows screen. Format the SSD before installing Windows. After formatting, you can choose whether to split the capacity. Local drive (C:) and Local drive (D:) are what comes out the after partitioning, commonly known as C drive and D drive. If you have limited budget, you can setup a C drive with smaller capacity and a D drive with larger capacity, and try to install most of your applications in D drive. The simpler the C drive, the better. However, the downside of a single hard drive is that data may disappear if the hard drive is broken, so be sure to do an online cloud backup! If your budget is sufficient, it is recommended to buy a smaller capacity SSD as a boot drive (C:) and a larger capacity SSD as a data drive (D:). This way, there is no need for partitioning, you can have two hard drives in different drives. You don’t have to worry about the data on the data drive being affected if the boot drive is not working properly. 5. Using purely as data drive If you just want to expand a hard drive to store data, you can ski the previous step. However, you should pay attention that after installing and booting into Windows, you still can’t see the new drive because the hard drive has not been formatted and can’t be used directly Now, please move your mouse cursor to the Windows icon on the lower left and right click on the mouse Next, select Disk Management. The SSD originally installed with Windows should be displayed as “Disk 0”, and your newly installed SSD will be displayed as “Disk 1”, as shown below Please right click on the area of Disk 1 and select format. Usually the default NTFS format is used. Then press OK, the system will automatically start to format for you, and when the formatting is complete, you can see your new drive in the local machine! 6. Verify if the speed is up to the standard Nowadays, manufacturers in the market put the read/write speed of the SSD on the website and on the package. There is an unwritten rule that the speed manufacturers labeled is actually the higher value of the data they can actually measure. If you have average luck, the data you get from your home test will be slightly lower than indicated but not far off. If you are lucky, you might also get a faster SSD! After all, even the same controller with the same Flash IC may not have the same result. The following software is commonly used to test SSDs. The first thing you should do is to see if the Sequential speed (Sequential read/write speed) is the same as indicated. First let’s take a look at the CrystalDiskMark (CDM) which is the most commonly used software. The speed test of this software is quite accurate, so it is a software used commonly by both manufacturers and reviewers, and it’s also pretty fast in updating content. Just click All on the upper left to use it Next is the AS SSD Benchmark, which is commonly seen in reviews In addition to testing the read/write speed, this one can also switch to IOPS data from the View on the upper location, which is quite a unique function. Just press Start at the bottom and wait for a while, it is very easy to use. There are a lot of speed software available online, so if you are interested in, you can download them and try them for fun! In fact, the advanced application of SSD also includes different types of RAID methods, which will be explained later. I’ll end today’s introduction here, and I hope it can help those who are not familiar with how to operate the internal parts of the computer. After reading this article, you can bravely take your first step towards DIY a PC!

  • Unboxing the All New T-FORCE x TUF Gaming Alliance Series

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    The military style, co-branded DELTA TUF Gaming Alliance RGB SSD(5V) and CARDEA II TUF Gaming Alliance SSD released by TEAMGROUP are all very representative. The former is the industry’s only 2.5” SSD with the largest luminous area, while the latter is the first M.2 SSD certified by TUF Gaming Alliance! The newly launched ASUS TUF Gaming Z490-PLUS[WI-FI] follows TUF Gaming Alliance’s black and gold color design, with the unique twill design on the I/O shield and southbridge to fully showcase TUF Gaming’s hardcore military style. Let’s take a look at the co-branded DELTA TUF Gaming Alliance RGB SSD(5V), and also review the previous generation, co-branded DELTA S TUF Gaming Alliance RGB SSD(12V). The main difference between the two is the light source connector. Since some motherboards only support 5V or 12V connectors, and TUF’s latest Z490 and B550 series motherboards already support 5V header, therefore TEAMGROUP releases the 5V version this time. In addition, the 5V version can display colorful stream of light while the 12V version can only display a single color at a time, which is caused by different light source connectors. T-FORCE DELTA TUF RGB SSD: https://www.teamgroupinc.com/en/product/delta-rgb-tuf-ssd There’s also co-branded CARDEA II PCIe SSD available now! This CARDEA II TUF Gaming Alliance SSD with streamlined cooling fins is TUF Gaming Alliance’s “first” certified co-branded M.2 PCIe SSD. The T-FORCE logo in the middle is a magnificent design, and the TUF Gaming Alliance x CAREDEA II names at the bottom will get you very excited! PCIe is easy to generate heat during operating. After various experiments, the angle of this cooling fin is designed to provide the most powerful heat dissipation. T-FORCE’s design is very consumer-oriented! T-FORCE CARDEA II TUF M.2 SSD: https://www.teamgroupinc.com/en/product/cardea-ii-tuf Let’s see how it actually performs. As for the DELTA TUF Gaming Alliance(5V), if the read/write speed of 2.5” SSD can reach 500MB/s and above, it is considered to be a high quality SSD. The difference in speed between 550MB/s and 540MB/s is not that much, so we won’t test it here. However, as an M.2 PCIe SSD, it is necessary to undergo a speed test. The following CARDEA II TUF Gaming Alliance SSD 512GB is tested with three softwares. 1. The most common CDM (CrystalDiskMark) Considering fairness concern, we have only taken the result in the first test. The read speed of this SSD is 24MB/s less than the 3400MB/s on the official website, but the write speed is actually 439MB/s more than 2000MB/s. The overall speed performance is very satisfactory. 2. AS SSD Benchmark This test got 4178 points with CARDEA II TUF Gaming Alliance 512GB. It will get even higher points with the 1TB. Switching to the AS SSD Benchmark IOPS, we can see that the CARDEA II TUF Gaming Alliance also has excellent performance. 3. Tx Bench The performance of Seq 256K Q32T1 and CDM 1MQ8T1 are similar. In different situations, the performance of the CARDEA II TUF Gaming Alliance is very stable, which is a very important requirement for SSDs. Conclusion The DELTA TUF Gaming Alliance(5V) is updated with the support of TUF motherboard. The exterior design inherits the military style of TUF Gaming Alliance, and the color change has advanced from a single color to multiple colors. If you like the TUF Gaming series, you should definitely get it and match with the motherboard! The CARDEA II TUF Gaming Alliance has a black background color with a magnificent T-FORCE LOGO. Certified by ASUS TUF Gaming, the upper aluminum fin heatsink will not interfere with the components on the motherboard. It has powerful heat dissipation capability and ultra-fast computing speed. What are you waiting for? Get it home now! Learn more about TUF series co-branding: T-FORCE VULCAN TUF DDR4: https://www.teamgroupinc.com/en/product/vulcan-tuf-ddr4 T-FORCE DELTA TUF DDR4: https://www.teamgroupinc.com/en/product/delta-rgb-tuf-ddr4 T-FORCE DELTA TUF RGB SSD: https://www.teamgroupinc.com/en/product/delta-rgb-tuf-ssd T-FORCE CARDEA II TUF M.2 SSD: https://www.teamgroupinc.com/en/product/cardea-ii-tuf

  • DELTA RGB SSD Q & A

    How do I know which model of RGB SSD is suitable for my current motherboard? Ans: First, please check which type of RGB lighting header is on your motherboard. For example, there are 12V RGB Header / 5V add Header / USB 9pin Header. (Each brand of motherboard may have different name for the header. Please check your motherboard’s specification first) Cross-reference the model and accessories table, then you will be able to choose a suitable DELTA RGB SSD product.   Can DELTA RGB SSD (5V) be connected to a 12V RGB Header? Ans: Each model can only use its exclusive cable to connect to the specific header on the motherboard. Do not replace it with other cables. The warranty will be void if RGB SSD is damaged due to connecting with other cables. For more information on each model’s corresponding cable accessories and header please refer to the model and accessories table.   My motherboard only has a 12V RGB Header, but I really like the mixed color lighting effect, which model should I choose? Ans: You can pick the DELTA R RGB SSD (Rainbow). You can immediately enjoy the water flowing lighting with Rainbow mixed color effect when you turn on your PC. However, this product can not control lighting effect through motherboard’s software. Only a single Rainbow lighting effect is built-in.    How can I tell if my motherboard has 5V Add Header or not? Ans: You can check the motherboard manufacturer's official website or the technical notes first. In addition, Team Group's official website provides a list of motherboard models with 5V Add Headers. (The list of compatible motherboards will be updated irregularly. Please refer to motherboard manufacturer's announcement for related specifications).   Will I damage the RGB SSD if I plug in the wrong motherboard header? Ans: Yes! If you plug in a incorrect header, it might damage the RGB SSD. The warranty will be void due to improper use.   Can I use a 12V to 5V adapter cable? Ans: You cannot use a power converter cable because, in addition to the voltage difference of 12V and 5V, the source of the LED control signal is also different, therefore it can’t be transferred using the method of power converter. The RGB SSD will be damaged by trying this method, and the warranty will be void.    If the 5V Add header on the motherboard is occupied by other product, is there any other suggested way to connect?  Ans: Please refer to the list with other manufacturers of 5V ARGB control boxes and apply according to what each manufacturer suggested. Please refer to each manufacturer’s manual for lighting control and connecting method. After connection, the operating regulation will according to control box’s specification. Any specification change, please refer to specification information updates of each manufacturer. We will not provide any further notice. Brand Name CoolerMaster CoolerMaster SilverStone Model Name MFX-ACBN-NNUNN-R1 RE-C10L-RGB-R1 LSB02 Product Photo 12V Header X Suitable for ARGB X 5V ADD Header Suitable for ARGB X Suitable for ARGB Suitable RGB SSD model DELTA RGB SSD (5V) DELTA S RGB SSD (12V) DELTA RGB SSD (5V) ※ Please refer to each user manual for the detail usage of the above models. Connection methods are different for each model.   If my motherboard is very old, and I don’t want to spend money getting a new one, is there a suitable RGB SSD for upgrading my PC? Ans: Please check if your motherboard has USB 9pin Header or not. If the header is available, then we suggest you to choose DELTA R RGB SSD (Rainbow). Connect the USB 9pin Header on the motherboard and turn on the power, then you are ready to enjoy a SSD that has water flowing lighting with Rainbow mixed color effect. However, this product cannot control lighting effect through software. Only a single Rainbow lighting effect is built-in.    How does DELTA RGB SSD synchronize lighting control with the motherboard? Ans: Each model of DELTA RGB SSD is corresponding to different RGB / ARGB control signal on the motherboard. Connecting the motherboard and the RGB SSD using the exclusive Cable, and control the lighting effect through the lighting effect software provided by the motherboard manufacturer. The lighting effect from DELTA RGB SSD (5V) / DELTA S RGB SSD (12V) is the result generated by the control software of each motherboard manufacturer. Company T-FORCE T-FORCE T-FORCE Model DELTA S RGB SSD (12V) DELTA R RGB SSD (Rainbow) DELTA RGB SSD (5V) Picture Capacity 250GB / 500GB / 1TB Dimation (L)100 x (W)69.9 x (H)9mm Flash type 3D TLC Cable type 5 pin to USB Micro B USB 9 pin to Micro B 3 & 4 pin Y-cable to Micro B Connect to MB 5pin 12V RGB Header USB 9 pin 3 / 4 pin 5V add Header MB Connector  Sync with Motherboard  YES N//A YES Support Software ASUS - Aura Sync GIGABYTE - RGB Fusion MSI - Mystic Light Sync ASROCK - Polychrome Sync N//A ASUS - Aura Sync GIGABYTE - RGB Fusion MSI - Mystic Light Sync ASROCK - Polychrome Sync Light Effect A single color change light effects Built-in Rainbow light effect A magnificent mix with water flow light effect   What is the difference of lighting effect between each model of DELTA RGB SSD? Ans: Currently, DELTA RGB SSD has three series of products, DELTA RGB SSD (5V) / DELTA S RGB SSD (12V) / DELTA R RGB SSD (Rainbow). DELTA RGB SSD (5V) / DELTA R RGB SSD (Rainbow) are using Addressable LED which is able to light up individually and present the water flowing lighting with Rainbow mixed color effect. DELTA S RGB SSD (12V) is using general RGB LED which can present lighting effect with single color change.   If I don't want the synchronized lighting effect, and I just want a RGB effect SSD, which model should I choose? Ans: We suggest you purchasing DELTA R RGB SSD (Rainbow). Connect the USB 9pin Header on the motherboard and turn on the power, then you are ready to enjoy a SSD that has water flowing lighting with Rainbow mixed color effect.  

  • There are hundreds of SSD available, which one should I get?

    Now there are so many brands and specifications of SSD on the market, it will take a lot of time to do the research, so let’s quickly introduce which TEAMGROUP SSD can best meet your needs! If you are a “promising young person who use a computer to write reports and browse online articles” As a promising young person who often uses Office software to write reports or browse the Internet, when opening Office software, although SSD and HDD are both SATA III interface, SSD will still provide faster speed than traditional HDD! Here we recommend the price-friendly GX2 SSD, with various capacities to choose from! Learn more: https://www.teamgroupinc.com/en/product/gx2 And this VULCAN SSD from T-FORCE gaming brand has both read and write speed of over 500 MB/s. The price is reasonable and the design is stylish, which makes it perfect for you! Learn more: https://www.teamgroupinc.com/en/product/vulcan-ssd The next is DELTA MAX SSD which is the RGB SSD with the largest luminous area in the industry. The ARGB lighting is smooth, meticulous and not too bright for your eyes. Even when the lighting is off, the SSD can still reflect the texture of the mirror surface. Note: Remember to pick a case with a transparent side panel, which can perfectly present the translucent mirror effect of the SSD!   Learn more: https://www.teamgroupinc.com/en/product/deltamaxssd If you are a “mild to moderate, promising gamer” Back then, when I was playing Diablo III, the game map often got stuck for a long time at the loading screen! I did use a quad-core processor and a high-end graphics card, but how come the performance is still far from good? Only to find that the map files of Diablo III were located in the hard drive, so the loading time took longer whenever the hard drive was reading the files. Therefore, I simply replaced my hard drive with a M.2 SSD and the loading time was reduced instantly! The low-price and easy to use M.2 PCI-E Gen3x4 SSD MP33 make you the coolest gamer by eliminating your waiting time in the game! Learn more: https://www.teamgroupinc.com/en/product/mp33 If you are a “heavy creator and gamer” Congratulations, you are a user who relies heavily on computer performance. We strongly recommend the following high performance M.2 PCI-E SSDs! First, we introduce you the MP34 which has no heat spreader and can be easily installed on any device. The difference between the MP34 and MP33 is the addition of the RAM that makes the reading speed more than 3000MB/s. No matter if you are editing large video files, or playing a game and want to live broadcasting at the same time, the experience is smooth and without any lag. Learn more: https://www.teamgroupinc.com/en/product/mp34 The next is T-FORCE CARDEA II, which has TEAMGROUP’s exclusive patented cooling fin, so you don’t have to worry about speed loss caused by overheating when using SSD for a long period of time. Learn more: https://www.teamgroupinc.com/en/product/cardea%20ii If you are a heavy creator and gamer who “desire the latest technology” After the release of AMD’s X570 platform this year, the bandwidth of PCIe is upgraded to M.2 PCIE Gen4x4. T-FORCE releases CARDEA ZERO-Z440 to advance with the times. The read speed is up to 5000 MB/s, which guarantees to make you the coolest heavy creator. Loading graphics or converting files will all be done before your coffee gets cold! Lear more: https://www.teamgroupinc.com/en/product/cardea-zero-z440 After introducing these various SSDs, gamers will have a better idea of which product they are getting in the future!  

  • WHAT IS TRIM?

    TRIM is a system command. The Win7 operating system would notify SSD of data blocks that will no longer be used and may be erased to release space. This function, which is similar to garbage collection, is executed in idle time to optimize performance.

  • WHAT IS THE DIFFERENCE BETWEEN SATAII AND SATAIII?

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    Both are the same with respect to appearance and installation. Joints and wires are the same, too. The difference lies in the maximum data transfer rate. 

  • Does a brand new SSD need to be initialized?

    In general, we can’t ensure users’ operating systems and how they use this SSD, so we won’t initialize and format the SSD before leaving the factory. When you use the SSD for the first time, please initiate and format your SSD according to youroperatingsystem such as Windows or Mac or Linux; therefore, the SSD can work normally.  

  • WHAT IS SSD?

    SSD is an abbreviation for solid state disk. The conventional hard disk does not belong to "liquid" hard disk; solid state disk refers generally to solid state disk composed of NAND Flash. It has no mechanical structure and performs transfer via electronic signal compared to rotational disk design used in conventional hard disks. It utilizes characteristics of conventional NAND Flash and is composed of control unit and storage unit (FLASH chip). Data storage is achieved by the combination of the two units. Data is read and written in block writing and erasing manners. Thus, the efficiency of reading and writing relies on the design with respect to read-write technologies very much. It is advantageous of high speed, low power consumption, vibration resistance, high stability, low-temperature resistance etc.compared to current conventional hard disks.

  • What are U.S. MIL-STD 810G 516.6 drop test?

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    The drop test based on U.S. MIL-STD-810G 516.6. We put 5 portable SSDs to the test. And drop them from a height of 48 inch on 8 corners, 6 faces, and 12 sides. Then check if the portable SSDs are still functional and the data remain unharmed after dropping, it meets U.S. military drop-test standards.  

  • What to do if you drop your PD400, PD1000 in water.

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    Learn about the splash proof, water proof and dust proof functions of the PD400 External Hard Drive, and how to handle it if you accidentally wet the external solid state drive. PD400 External Hard Drive is splash proof with dust plug on, water proof and dust proof. Under a controlled laboratory environment, PD400 is IP66 certified with dust proof and water proof. Splash, water and dust proof functions are not permanent conditions and the effects might decrease as a result of normal wear. Liquid damage is not covered under warranty, but you might have rights under consumer law. PD400 External Hard Drive is resistant to accidental spills from common liquids, such as soda, beer, coffee, tea, and juice. In the event of a spill, wipe the affected area gently with a wet paper towel, then wipe dry the external hard drive. Learn about the splash proof, water proof and dust proof functions of the PD1000 External Hard Drive, and how to handle it if you accidentally wet the external solid state drive. PD1000 External Hard Drive is splash proof, water proof and dust proof. Under a controlled laboratory environment, PD1000 is IP68 certified with dust proof and water proof (immerse in 1 meter of water for 1 hour). Splash, water and dust proof functions are not permanent conditions and the effects might decrease as a result of normal wear. Liquid damage is not covered under warranty, but you might have rights under consumer law. PD1000 External Hard Drive is resistant to accidental spills from common liquids, such as soda, beer, coffee, tea, and juice. In the event of a spill, wipe the affected area gently with a wet paper towel, then wipe dry the external hard drive. Warranty content: If liquid damages the device and the liquid contact indicator shows the device has been in contact with liquid, then it is not covered by the warranty.     Avoid the following when using: Swimming or showering with the external hard drive. Exposing the external hard drive to pressurized high velocity water, such as when showering, water skiing, surfing, jet skiing, etc. Using the external hard drive in a sauna or steam room. Intentionally submerging the external hard drive in water. Operating the external hard drive outside the suggested temperature ranges or in extremely humid conditions. Dropping the external hard drive from too high or subjecting it to strong impacts. Disassembling the external hard drive, including removing screws. Exposing the external hard drive to acid and alkali, or highly corrosive items, such as soap, detergent, perfume, insect repellent, lotions, sunscreen, oil, adhesive remover, hair dye, etc.   If accidentally dropping into the water: If accidentally dropping into the water, wipe it dry with a soft, lint-free cloth (e.g., a lens cloth). To remove excess liquid, tap it gently with the USB connector facing down. Leave it in a dry area with some airflow or place it in front of a blowing fan. Wait for 5 hours before using it. If dropping into non-liquid waters, wipe the affected area with a wet paper towel first, then follow the instructions above. Don’t dry the external hard drive using an external heat source or insert a foreign object (e.g., cotton cloth or paper towel) into the connector of the external hard drive.  

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