Possible reason : You may have used your USB drive or Memory card on a device that doesn’t support storages larger than 32GB or exFAT/NTFS format, or the device was automatically or manually formatted into 32GB or FAT32. Therefore the capacity only shows 32GB on your windows OS. How to recognize? Right click “This PC”-> “Manage”->”Disk Management” to check the partition of capacity. E.g. A 128GB USB flash drive only shows 32GB on WINDOWS. 116.13GB* online: Which means the drive is at normal 128GB capacity. * Part of the capacity of FLASH storage products will be used for formatting or other functions, therefore the displayed capacity in the operating system will be less than the actual storage capacity due to unit conversion. It is recommended to calculate the actual storage capacity based on this equation: total bytes/1024/1024/1024. Primary partition 32GB: Which means only 32GB was set. Unallocated capacity 84.12GB: Which means there is still 84.12GB unallocated. How to solve it? a. Right click to delete 32GB volume on “Disk Management” and reformat it. (Backing up your files is suggested.) b. Right click to create new volume and follow the default format and finish the format. c. Finish format. Check the capacity.
This is due to a unit capacity conversion issue. Hardware manufacturers usually define 1K=1000 bytes according to decimal, while software providers (ex: Microsoft) define 1K=1024 bytes according to binary. In addition manufactures retain 3~5% of capacity for firmware, application software, and data storage maintenance. So there is the difference between actual capacity and marked capacity.
The data transfer rate is different. USB1. around 187.5KB/Second USB1.1 around 1.5MB/Second USB2.0 around 60MB/Second USB3.0 around 500MB/Second USB3.1 up to 1000MB/Second
This is because the default format of your USB disk is FAT16. Format the USB disk again in FAT32.
It is the problem of the FAT system. Most manufacturers formatted the USB disk in FAT file system. If you copy over 255 files to the USB disk at the same time, you can create a new folder or directly re-format the USB disk to FAT32 or exFAT. However, only the FAT format is compatible with most operating systems.
FAT 16 file formats can only support 2 GB size for a single file, and FAT32 file format can only support 4 GB size for a single file, so the NTFS or exFAT file format must be used instead for file sizes larger than 8 GB (including 8 GB). Please verify your file system format in advance.
The "Stream Loss" error message usually occurs as data is transferred from a storage device of NTFS format to a Flash drive of FAT or FAT32 format. Generally speaking, such"Stream Loss" message will not result in data damage or miss, so that you can continue without worry. This error message is generated due to automatic generation of "Thumbs.db" file in a folder because of NTFS format. Such error message will not occur by deleting "Thumbs.db" file before copying the folder.
To safely remove a certain device, please click the Safely Remove Hardware icon.
According to the latest USB-IF specification that announced in 2019. SuperSpeed USB 3.2 Gen1(5Gbps) is equal to the past USB 3.1 Gen1 and USB 3.0 specification. And SuperSpeed+ USB 3.2 Gen2 will rise from Gen2 by 1(10Gbps) to Gen2 by 2(20Gbps).
OTG, an abbreviation of On-The-Go, acts as a supplementary standard of USB. It allows USB equipment, such as mobile phones, to act as the primary device for direct connection with USB drive, mouse or keyboard.
This is caused by the abnormal termination of Q1. Why can't I input text with the phone's touch keyboard after using TEAM CROSS ？TEAM CROSS. Please refer to the following steps for recovery : Step 1. Open the [Settings] menu Step 2. Select [Language & input] Step 3. Select default options for keyboard and input methods Step [1] [2] Step [3] Q2. Why can't I connect TEAM CROSS using WiFi? Ensure your phone and computer are on the same WiFi hotspot. If you are using the TEAM CROSS (WiFi) list to connect to the phone, please tap the refresh button in the upper right corner to get the latest list of phones connected. First, successfully connecting your phone and computer via the USB cable; then expand the toolbar and switch to WiFi wireless connection. Ensure your phone and computer are successfully connected via USB cable; if the phone is restarted, a USB connection must be successfully reestablished via USB cable in order to use WiFi wireless connection. If you have already followed the above instructions and your phone and computer are successfully connected via USB cable, but the WiFi button on the toolbar is still empty (as shown in the red circle); please check if any antivirus software installed on your computer is blocking the wireless connection. Please turn it off and retry. Q3. Why is my phone screen freezing after connecting to WiFi? You are probably experiencing poor or disrupted WiFi signals. We suggest you use TEAM CROSS via USB cable and turn on the WiFi hotspot on your phone, and then connect your computer to that same WiFi hotspot, therefore your phone and computer will be under the same network environment. Q4. You have already enabled and allowed USB debugging mode on the phone, but the [Allow USB debugging?] message keeps prompting. This is probably caused by the unsuccessful installation of the USB debugging driver. Please connect your computer and phone via USB cable, and then restart TEAM CROSS. Q5.How to solve [No android device found]? First, unlock your phone screen. When your phone screen turns dark or goes to sleep mode, please unlock your screen and you will see the picture as shown above. Please check [Always allow from this computer] and tap [OK]. If you have already unlocked your phone screen, but still can’t see the prompt window as shown in the picture above; please replug the USB cable connected between the phone and the computer, then the window will appear again. If you are using Windows 7, please check the taskbar to see if the driver is still installing; the prompt window will appear on the phone only after the driver is finished installing. Please ensure the system time on your computer is accurate. If it is invalid, please adjust the time and restart TEAM CROSS. Check if your computer has installed any other phone assistant applications. Please turn them off and restart TEAM CROSS. Q6. Why I can't connect to TEAM CROSS via USB cable? Ensure the display adapters on your computer device manager is not Microsoft Basic Display Adapter. If it is, please go to the website of your display card company, then download and install the latest display card driver.